Last Updated: 26/11/2025
Your privacy is extremely important to us. At ICustomyzo (“we”, “our”, “us”), we are fully committed to protecting your personal information and ensuring a safe and secure shopping experience. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our website, services, or purchase our products.
By using our website, you agree to the terms outlined below.
1. Our Commitment to Your Privacy
We value your trust. Any personal information you share with ICustomyzo remains yours, and we treat it with the highest level of confidentiality.
We do not sell, rent, or trade your Personally Identifiable Information (PII) to third parties. We disclose such information only:
- With your consent
- To fulfill your order
- To provide essential services through authorized partners
- When required by law
2. Information We Collect
A. Personal Information (Provided by You)
You may provide the following information during checkout or account creation:
- Name
- Phone number
- Email address
- Shipping and billing address
- Payment details (processed securely via payment gateways; not stored by us)
- Custom designs, artwork, and uploaded files for personalization
B. Non-Personal Information (Automatically Collected)
Visitors can browse our website without registration. During this, we may collect:
- Browser type
- Device type
- Operating system
- IP address
- Pages visited
- Time spent on site
- Referring website
- Date & time of access
This information helps us improve your shopping experience, optimize the website, fix errors, and enhance overall performance.
This data is used only for internal analysis and never sold to third parties.
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Verify identity and prevent fraud
- Personalize your shopping experience
- Improve website functionality
- Send order updates, shipping notifications, and service alerts
- Provide access to custom design tools
- Improve marketing and promotional activities (only if you opt in)
We do not use your custom designs or artwork for marketing without your explicit permission.
4. Sharing of Personal Data With Third Parties
We may share limited information with trusted third parties strictly for operational purposes, such as:
- Courier and logistics partners
- Payment gateway providers
- Website hosting providers
- Analytics services
- Customer support tools
- Advertising platforms (only anonymized data where possible)
We use commercially reasonable measures to ensure these partners do not misuse or disclose your information. However, we cannot guarantee absolute compliance by third-party partners.
In case of company acquisition, merger, or change of ownership, your personal information may be transferred to the successor company.
You will be notified via email or a notice on our website.
5. No Liability for User Conduct
You agree that ICustomyzo is not responsible for:
- The actions or content uploaded by other users
- Quality or accuracy of collaborations between users
- Any loss, damage, or dispute arising out of user-to-user interactions
- Service interruptions due to external factors (internet failures, downtime, cyberattacks, etc.)
To the fullest extent permitted by law, we disclaim liability for loss of reputation, goodwill, revenue, or indirect damages arising from website usage.
Some jurisdictions do not allow such limitations; therefore, parts of this disclaimer may not apply to you.
6. No Unauthorized Use of Our Trademarks
Our brand assets—including the name ICustomyzo, logos, icons, promotional images, and trademarks—may not be used without prior written permission.
You may not:
- Use our trademarks as your own
- Use them in connection with unrelated products/services
- Use them in a misleading or harmful way
- Represent any form of partnership or affiliation without approval
Permission to use trademarks is granted solely at our discretion.
7. Data Security & Protection
We use industry-standard practices to protect your data, including:
- SSL encryption
- Secure servers
- Limited employee access
- Regular monitoring
However, no online platform is 100% secure.
Transmission of information over the internet carries inherent risks.
ICustomyzo is not liable for any loss arising from unauthorized access, hacking, or interception beyond our reasonable control.
8. Use of Cookies & Tracking Tools
We may use cookies, pixels, and analytics tools to:
- Improve website performance
- Remember your preferences
- Analyze visitor behavior
- Run targeted ads (only if consented)
You may disable cookies in your browser settings; however, doing so may affect website functionality.
9. Pricing, Product Changes & Website Content
We reserve the right to:
- Modify product prices
- Add or remove products
- Update product descriptions
- Change website content or policies at any time
Such changes take effect immediately upon posting.
10. Your Rights (Depending on Your Jurisdiction)
You may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data (where allowed)
- Restrict processing
- Opt out of promotional communications
- Request a copy of your stored data
You may contact us anytime to exercise these rights.
11. Children’s Privacy
Our website is not intended for children under 13 years of age.
We do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.
Continued use of our website means you agree to the revised policy.
13. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
📧 Email: help@icustomyzo.com
📞 Phone: 8807556154